Patient data, protected at every step of the meal.
A diet order carries clinical information. MedMeals protects it from the dietitian’s first entry to the final bill, with encryption, role-based access and a complete audit trail.
| Role | Set diets | Take orders | Run kitchen queue | Verify delivery | Billing | Reports |
|---|---|---|---|---|---|---|
| Dietitian | Allowed | Allowed | Not allowed | Not allowed | Not allowed | Allowed |
| Nursing | Not allowed | Allowed | Not allowed | Allowed | Not allowed | Not allowed |
| Kitchen | Not allowed | Not allowed | Allowed | Allowed | Not allowed | Not allowed |
| Billing | Not allowed | Not allowed | Not allowed | Not allowed | Allowed | Allowed |
| Admin | Allowed | Allowed | Allowed | Allowed | Allowed | Allowed |
Sample configuration
- Data security
- Patient and order data is encrypted in transit and at rest, on secure cloud infrastructure with regular backups.
- Role-based access
- Granular permissions for dietitians, nursing, kitchen, billing and admin, so every person sees only what their role needs.
- Full audit logs
- Diet orders, diet changes, orders, deliveries, clearances and charges are timestamped against the user who made them.
- Compliance ready
- Supports NABH documentation and aligns with India’s digital-health data standards.
- HIMS and HMS integration
- Connects with your HIMS or HMS, so patient and billing data flows without re-typing.
- Dedicated support
- Account management, SLA-backed response and a responsive helpdesk for your teams.
- Reliability
- A scalable, monitored platform engineered for hospital operations that run around the clock.
Every action leaves a record.
When a diet changes, an order is placed or a tray is cleared, MedMeals records who did it and when. The log is exportable for NABH, internal audit and finance.
- 22 Sep 08:10 Diet set: renal, low sodium; allergy: peanuts Dietitian
- 22 Sep 11:42 Order #419 placed from the compliant menu Nurse, RSOT
- 22 Sep 11:50 KOT #419 printed, preparation started Diet kitchen
- 22 Sep 12:26 Delivered, OTP verified at Bed 12 Ward delivery
- 22 Sep 13:05 Tray cleared, second OTP verified Ward delivery
- 22 Sep 13:06 ₹85 posted to the patient’s final bill System
Sample data
Security questions
Still have a question? Ask our team or call +91 79845 98296.
What patient data does MedMeals hold?
MedMeals holds the information needed to serve and bill meals safely: patient identifiers such as the UHID, admission, ward and bed, diet orders, allergies and intolerances, meal orders, delivery records and meal charges. Access is limited by role.
Who can see a patient’s diet and allergy information?
Access is set by role. Dietitians, nursing, kitchen, billing and admin users each see what their work requires, and every change to a diet or an order is logged against the user who made it.
How does MedMeals support NABH audits?
Every diet order, diet change, delivery and charge is timestamped and exportable, so dietary records for accreditation and internal audits come from the system instead of paper registers.
Can our IT team review MedMeals before we sign?
Yes. Bring your IT and security questions to the discovery call, and we will walk your team through how MedMeals handles access, data protection and HIMS integration for your hospital.
Bring your IT team to the demo.
A ready-to-deploy, clinically developed platform, configured for your facility, integrated with your systems and supported by our team. Tell us about your hospital and we will set up a personalized demo.
- help@mealpe.org
- +91 79845 98296
- Ahmedabad, Gujarat, India
Your request is in.
We have emailed you a confirmation. Someone from the MedMeals team will reach out within one working day to schedule your demo. If it is urgent, call +91 79845 98296.