MedMeals runs your hospital's entire meal service on one secure platform: clinically safe menus, bedside ordering on tablets, kitchen KOTs, OTP-verified delivery and billing. The right diet reaches the right bed, every meal.
MealPe already runs cafeterias, messes and food courts across India. Its platform has processed 10 lakh+ meals across 20+ campuses with 100+ food vendors. MedMeals brings that engine to the hospital ward.
GCCI Elevate Startups 
Startup India Seed Fund grantee 
ISB i-Venture 
Wadhwani Foundation Manual meal operations cost your hospital in safety, satisfaction, staff time and money every single day. Here is a typical morning in a diet register.
Handwritten orders and verbal handoffs get copied from register to slip to tray. A renal diet that becomes regular by the third copy is a clinical safety hazard.
Nobody records what came back on the tray. Without intake tracking, at-risk patients slip past rounds, which extends stays and raises re-admissions.
Kitchens cook for yesterday’s census and send trays twice. With no demand forecast, food cost inflates and nobody can see where it goes.
When the record lives in three registers and a night book, NABH documentation, billing reconciliation and consumption audits become slow and error-prone.
Every one of these is a daily, repeating cost, and every one is solvable with the right system. See how a meal moves in MedMeals.
| Bed | Patient | Diet order | Remarks |
|---|---|---|---|
| 4 | R. Kumar | Diabetic | ok |
| 7 | S. Mehta | Soft | tray back full, not noted |
| 12 | A. Khan | Regular Renal | copied from night register |
| 15 | P. Iyer | Regular | allergy? ask family |
| 21 | M. Das | NPO | till 2 pm, then soft? |
| 23 | J. Shah | Diabetic | extra tray sent x2 |
rest in other book
Every MedMeals order passes the same six checkpoints, whether it starts at the bedside, on a family member’s phone or at the admin desk. Scroll to watch the card fill in.
A renal, low-sodium order with a peanut allergy goes on the patient’s record. Every menu, cycle and meal slot now follows it.
Diet managementItems that break the diet or contain an allergen never appear, so staff, the patient or family cannot order them.
Patient nutrition managementOn ward rounds, staff take the order on a tablet (RSOT). Families can also order from their phones, and admins in bulk.
Bedside ordering (RSOT)Every order lands in one queue and prints as a consolidated KOT and meal card, routed to the right kitchen station.
Kitchen and KOTsA delivery OTP confirms the right tray reached the right patient. Nursing and the patient see the status change live.
Tray trackingA second OTP closes the loop at clearance, and the meal charge rolls into the final bill or the attendee’s invoice.
Billing and invoicingEvery module shares one patient record, one menu engine and one order pipeline, from setup to settlement. Nothing is re-typed between departments.
Model your exact facility structure, labels and operating rules before day one, so every other module inherits them.
Patient menus that understand nutrition and therapy, plus separate paid menus for attendees and visitors.
One order pipeline with four front doors, so every patient, attendee and staff member orders the way that suits them.
Onboard, track and manage each admitted patient, with full detail linked directly to their meals and diet.
Sample data
Orders flow straight into production documents your kitchen already understands, printed or on screen.
Meal-level billing flows into clean invoices and settlement, for patients, attendees and hospital accounts alike.
Turn every order into actionable data, and keep every team informed the moment something needs attention.
Staff order at the bedside, attendees order and pay from their phones, families order ahead online, and admins place orders for whole wards. Whichever door an order comes through, it lands in the same queue, the same kitchen and the same dashboard, always against the patient’s compliant menu.
Same queue, same kitchen, same dashboard.
Sample data
Sample orders
A meal passes through a dietitian, a nurse, a kitchen and a billing desk before it reaches the patient. MedMeals gives each of them the view they need, on the same record.
Set the diet once. Trust every tray to follow it. Dietitians and nutritionists Therapeutic rules enforced by the menu Diet changes reach the kitchen instantly Consumption and compliance reports
See how it works
Clean orders in, clean KOTs out, every meal billed. F&B and catering teams One queue for every channel Meal cards and KOTs per station Forecast, waste and cost trends
See how it works
Digitize food service end to end, with nothing left unaccounted. Hospital leadership NABH-ready documentation Revenue assurance on every meal Live in weeks, not months
See how it works
Diet orders and changes without phone calls to the kitchen. Nursing teams Bedside ordering on rounds Live tray status and OTPs Families order for themselves
See how it works
100% diet compliance, by design.
Not because staff try harder, but because items that break a patient’s diet are never on that patient’s menu, on any channel.
No copying between registers, slips and trays, so fewer wrong diets and missed allergies.
Meal cards, KOTs and billing are generated from the orders themselves.
Every order, change, delivery and charge is timestamped and exportable.
| Area | On paper | With MedMeals |
|---|---|---|
| Diet orders | Handwritten and copied into registers | Recorded once on the patient’s record |
| Menus | One printed card for every patient | Each patient sees only what is safe for them |
| Order taking | Phone calls and slips from every ward | RSOT tablets, attendee app, online and admin |
| Kitchen | Re-typed slips, missed changes | Consolidated KOTs and meal cards per station |
| Delivery | No proof the right tray arrived | OTP at the bedside, second OTP at clearance |
| Billing | Meal charges chased at discharge | Charges roll into the final bill automatically |
| Audits | Registers pulled from three departments | Exportable logs for NABH and finance |
A structured rollout led by our team, with your staff trained and supported at every step. You keep running on paper until each ward is ready to switch.
We map your wards, diets, kitchens and workflows with your team.
Masters, menus, diet labels and user roles are set up for your hospital.
MedMeals connects with your HIMS or HMS and your billing systems.
Hands-on sessions for dietitians, nursing, kitchen, billing and admin.
A phased launch, ward by ward, with on-site and remote support.
Your data stays yours, your systems stay connected, and your teams always have someone to call. Built on the same platform MealPe runs across institutional kitchens in India.
How we protect patient dataEncryption in transit and at rest, secure cloud infrastructure and regular backups.
Granular permissions and full audit logs, so staff see only what they should.
Supports NABH documentation and aligns with India’s digital-health data standards.
Connects with your HIMS or HMS, so admissions and meal charges flow without re-typing.
Account management, SLA-backed response and a responsive helpdesk for your teams.
A scalable, monitored platform engineered for round-the-clock hospital operations.
Straight answers about patient meal management, integration, rollout and compliance.
Still have a question? Ask our team or call +91 79845 98296.
Patient meal management software digitizes how a hospital plans, orders, prepares, delivers and bills patient meals. It links each patient’s diet order to the menu they can order from, sends orders to the kitchen as KOTs and meal cards, tracks delivery to the bedside and records every charge. MedMeals does all of this on one platform, with separate menus and billing for attendees.
The dietitian records the diet, allergies and texture on the patient’s record once. MedMeals then shows only compliant items on that patient’s menu on every ordering channel, prints the diet on the KOT and meal card, and verifies delivery with an OTP at the bedside.
Yes. Attendees and visitors use the attendee app to order and pay for their own meals from a separate paid menu, using UPI or cards. Their orders reach the same kitchen queue, and the patient’s therapeutic plan is never affected.
Yes. MedMeals connects with your HIMS or HMS. Patients can be onboarded manually or through HIMS sync, and meal charges can roll into the patient’s final bill. The integration approach is agreed with your team during the Integration step of rollout.
Hospitals go live in weeks, not months. The rollout runs in five steps (discovery, configuration, integration, training and a phased go-live), led by a dedicated onboarding manager with sample data migration and parallel-run support.
MedMeals supports NABH documentation. Every diet order, diet change, delivery and charge is logged with a timestamp, and meal, compliance and audit reports can be exported for accreditation and internal audits.
Staff use MedMeals in a web browser on desktops and tablets, including tablets for bedside order taking on ward rounds. Patients, families and attendees order from their phones. Kitchens can work from printed KOTs and meal cards or from screens.
MedMeals is built by MealPe, the operating system for institutional food services, headquartered in Ahmedabad. MealPe’s platform has processed 10 lakh+ meals across 20+ campuses with 100+ food vendors.
A ready-to-deploy, clinically developed platform, configured for your facility, integrated with your systems and supported by our team. Tell us about your hospital and we will set up a personalized demo.
We have emailed you a confirmation. Someone from the MedMeals team will reach out within one working day to schedule your demo. If it is urgent, call +91 79845 98296.
